FAQ
Q: How can I get price?
A: Please email us or contact us directly through our available channels, and we’ll prioritize your quotation.
Q: How soon can I receive a price quote?
A: We usually send quotations within 18 hours of receiving your inquiry (weekends and holidays excluded).
Q: What is your typical production lead time?
A: For smaller orders, we generally ship within 3–7 working days. Larger quantities may require around 30 days for production.
Q: What shipping methods do you offer?
A: We ship via air, sea, or express carriers (including DHL, UPS, FedEx, and others). Please confirm the preferred method with us before ordering.
Q: What payment terms do you accept?
A: We accept T/T, Western Union, MoneyGram, Alipay, PayPa and Trade Assurance Order. Other terms can be discussed based on your needs.
Q: How is the lead time determined?
A: Lead times vary depending on order quantity and seasonal demand.
Q: Can I place a sample order before bulk ordering?
A: Yes, we welcome sample orders. Feel free to reach out to us for details.
Q: How do you ensure long-term business partnerships?
A: By maintaining consistent product quality and competitive pricing, we ensure our customers receive lasting value.
Q: How do you maintain strong business relationships?
A: We treat every customer with sincerity and respect, aiming to build lasting partnerships through trust and mutual benefit.